Privacy Policy

1. Introduction

Neyrion AI is an AI automation platform that helps businesses create and use AI Employees and AI-powered tools. This Privacy Policy explains how Neyrion AI may collect, use, store, and protect information when you use our website, applications, integrations, and services.

2. Information We Collect

Depending on how you use Neyrion AI, we may collect information such as:

• Name and email address.
• Account and authentication information.
• AI Employee configurations and related settings.
• Messages and conversations submitted through the platform.
• Knowledge-base documents and website content provided by you.
• Integration configuration information.
• Payment and subscription-related information processed through our payment providers.
• Technical information such as browser, device, and usage information.

3. How We Use Information

We may use collected information to:

• Create and manage user accounts.
• Provide and operate Neyrion AI services.
• Power AI Employees and AI tools requested by users.
• Process and retrieve information from configured knowledge bases.
• Provide integrations and automation features.
• Process subscriptions and payments.
• Improve reliability, security, and performance.
• Communicate with users regarding their accounts and services.

4. WhatsApp Integration

When you connect a WhatsApp integration, messages sent to a connected WhatsApp number may be received by Neyrion AI through the WhatsApp Business Platform. These messages may be processed by the configured AI Employee, including the use of relevant knowledge-base information, in order to generate a response.

5. Third-Party Services

Neyrion AI may use third-party services for functionality such as authentication, AI processing, hosting, databases, payments, analytics, and external integrations. Information shared with these providers is limited to what is reasonably necessary to provide the requested service or integration.

6. Data Security

We take reasonable technical and organizational measures to protect information from unauthorized access, misuse, alteration, or disclosure. However, no internet-based service can guarantee absolute security.

7. Data Retention

We retain information for as long as reasonably necessary to provide our services, maintain accounts, meet operational requirements, resolve disputes, enforce agreements, or comply with applicable legal obligations.

8. Your Choices

Depending on the services you use, you may be able to update account information, delete certain content, disconnect integrations, or request deletion of your personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When changes are made, the updated version will be published on this page with a revised update date.

10. Contact Us

If you have questions about this Privacy Policy or how Neyrion AI handles information, please contact us through the contact information provided on the Neyrion AI website.