Terms of Service

1. Acceptance of Terms

These Terms of Service govern your access to and use of Neyrion AI, including our website, applications, AI Employees, AI-powered tools, integrations, and related services. By creating an account or using Neyrion AI, you agree to these Terms of Service. If you do not agree with these terms, you should not use the service.

2. Description of the Service

Neyrion AI is an AI automation platform that provides AI Employees, AI-powered tools, business automation features, knowledge-base functionality, integrations, and related services. Features and functionality may vary depending on your selected plan and may be updated or changed from time to time.

3. User Accounts

You are responsible for providing accurate information when creating an account and for maintaining the security of your account credentials.

You are responsible for activity performed through your account and should promptly notify Neyrion AI if you believe your account has been accessed without authorization. You must not share, transfer, or misuse an account in a manner that violates these Terms or applicable law.

4. AI Employees and AI-Generated Content

Neyrion AI uses artificial intelligence to generate responses, content, recommendations, automations, and other outputs. AI outputs may be incomplete, inaccurate, outdated, or unsuitable for a particular purpose.

You are responsible for reviewing AI-generated content before relying on, publishing, sending, or using it in business, professional, financial, legal, medical, or other consequential situations. Neyrion AI does not guarantee that AI-generated outputs will always be accurate, complete, reliable, or appropriate.

5. User Content and Knowledge Bases

You may provide information, documents, website content, instructions, configurations, messages, and other materials to Neyrion AI. You retain responsibility for the content you provide and for ensuring that you have the necessary rights, permissions, and lawful basis to provide and use that content.

You are responsible for ensuring that content added to knowledge bases or used by AI Employees is accurate and appropriate for your intended use.

6. Acceptable Use

You agree not to use Neyrion AI to:

• Violate applicable laws or regulations.
• Infringe, misappropriate, or violate the rights of another person or organization.
• Attempt to gain unauthorized access to accounts, systems, or data.
• Distribute malware, malicious code, or other harmful material.
• Use the service for fraudulent, deceptive, abusive, or unlawful activities.
• Interfere with or attempt to disrupt the operation or security of the service.
• Circumvent usage limits, access controls, subscription restrictions, or other service safeguards.
• Use the service in a way that creates unreasonable risk or harm to Neyrion AI, its users, third parties, or connected services.

7. Subscriptions and Payments

Certain Neyrion AI features require a paid subscription. Pricing, usage limits, included features, and plan restrictions are described on the Neyrion AI pricing and billing pages.

Payments may be processed through third-party payment providers. By purchasing a subscription, you authorize the applicable payment provider to process the payment according to the selected plan and applicable payment terms.

Subscription access may be limited, suspended, or terminated if payment is unsuccessful, a subscription expires, or the account otherwise becomes ineligible for the selected service.

8. Free Trials and Usage Limits

Neyrion AI may offer free trials or limited access to certain features. Trial duration, usage limits, available features, and eligibility may vary and may be changed at any time.

Free or trial access does not guarantee continued availability of any particular feature. Additional usage may require upgrading to a paid plan.

9. Third-Party Services and Integrations

Neyrion AI may integrate with third-party services, platforms, APIs, authentication providers, communication platforms, payment providers, databases, and other external services.

Your use of third-party services may also be subject to the applicable third party's terms, policies, and requirements. Neyrion AI is not responsible for the availability, performance, security, or policies of third-party services that are outside our control.

10. WhatsApp and External Communications

When you configure an integration such as WhatsApp, messages and other information may be transmitted through the applicable third-party platform. You are responsible for complying with the rules, policies, consent requirements, and applicable laws governing your use of those platforms and communications.

11. Intellectual Property

Neyrion AI and its underlying software, website, branding, designs, interfaces, technology, and other materials are protected by applicable intellectual property laws and remain the property of Neyrion AI or its respective licensors, except for content that you independently provide to the service.

These Terms do not grant you ownership of Neyrion AI's intellectual property. You may not copy, reproduce, modify, distribute, reverse engineer, or otherwise exploit the service except as permitted by applicable law or expressly authorized by Neyrion AI.

12. Service Availability

We aim to provide reliable and secure services, but Neyrion AI may occasionally be unavailable because of maintenance, updates, technical issues, third-party outages, network problems, or other circumstances beyond our reasonable control.

We do not guarantee uninterrupted, error-free, or continuously available operation of the service.

13. Disclaimer of Warranties

To the extent permitted by applicable law, Neyrion AI is provided on an "as is" and "as available" basis. We do not guarantee that the service or its outputs will meet every particular requirement or that the service will always be accurate, secure, uninterrupted, or error-free.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Neyrion AI will not be responsible for indirect, incidental, special, consequential, exemplary, or similar damages arising from or related to your use of the service.

Nothing in these Terms is intended to exclude or limit liability that cannot lawfully be excluded or limited under applicable law.

15. Suspension and Termination

Neyrion AI may suspend or terminate access to an account or service where reasonably necessary to protect the service, other users, third parties, or Neyrion AI, including where there is a violation of these Terms, unlawful activity, security concerns, or non-payment.

You may stop using the service at any time. Certain provisions of these Terms that by their nature should continue after termination may remain applicable.

16. Changes to the Service

Neyrion AI may modify, add, remove, or discontinue features or functionality from time to time. We may also update these Terms when necessary to reflect changes to the service, legal requirements, or business operations.

17. Changes to These Terms

We may update these Terms of Service from time to time. When material changes are made, the updated version will be published on this page with a revised update date. Your continued use of Neyrion AI after an updated version becomes effective constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

18. Governing Law

These Terms will be governed by and interpreted in accordance with applicable law. Any disputes relating to the service or these Terms will be subject to the jurisdiction and dispute resolution requirements applicable to Neyrion AI and the relevant parties.

19. Contact Us

If you have questions about these Terms of Service, please contact Neyrion AI through the contact information provided on the Neyrion AI website.